At SUM Global Technology, we let our clients speak on our behalf.
We have used SUM Global for multiple projects with success. In one instance, they used their Observe, Collaborate, Execute process to help us get our TNS development and support organized. We were having trouble with work assignments – the squeakiest wheel was getting the grease – often support requests from the field would negatively impact development release commitments. The guys with SUM Global helped us to get a handle on it by introducing process. Now, the development tasks and support requests from the field are linked back to specific requirements and there is a method for scheduling features and fixes into releases. The engineers can work more efficiently and our managers have much more visibility and predictability. The SUM Global team didn't just come in and make recommendations, they made their recommendations, showed us how to implement them, worked with us to implement them, then reported to me on the outcome.
Bruce S. Kessler
General Manager, Aclara Power Line Systems
As the leading network solution provider to the energy and utility industry, Landis & Gyr provides its customers with the new products and services they need to in order to meet the rapidly changing demands of that market. As such, our product development cycles are done on a very demanding timeline. SUM Global brought a disciplined process and a deep knowledge of our industry to the table. Without their help, I'm not sure we could have met our aggressive goals.
Director of Product Marketing, Landis & Gyr
I have worked with SUM Global now at three different companies over the years. The thing that really impresses me about them is in each case, their development teams are not just experts in building systems, but have delved into my industry to understand its complexities and nuances. The willingness to understand an industry coupled with development expertise is a powerful combination in today's information-driven world.
H. Ward Camp
VP Western Region, Landis & Gyr
All of your folks have been top-notch and have been able to step in and add a lot of value without a lot of handholding from us. I have a small number of vendors who I truly consider to be partners, that I know I can always count on, and that I want Ames to have a long-term relationship with. SUM has joined that club. I call it "the best money I ever spent" club.
Vice President and CIO, Ames Taping Tool Systems, Inc.
Sampling of Clients